General terms and conditions of sale

General Terms and Conditions of Sale

Our Anti-Waste Initiatives at Hôtel Château Edward 1er

Preventive maintenance

Energy-saving program

Seasonal restaurant menu

Reduction in paper consumption through an extensive digitalization project

Linen and towel reuse program (for stays longer than one night)

100% low-energy LED lighting

Compliance with water-flow standards (showers and toilets)

Our Anti-Plastic Initiatives at Hôtel Château Edward 1er

Single-use plastic cups and individual toiletry items have been replaced with eco-friendly in-room products.

Plastic straws and stirrers have been replaced with paper, cardboard, or bamboo alternatives.

The complimentary plastic water bottle in rooms has been replaced with refillable glass bottles available at our reception water station.

Since early 2023, a more comprehensive “zero plastic” initiative has been launched to eliminate single-use plastic as much as possible from guest amenities and F&B items.

Our Biodiversity Initiatives at Hôtel Château Edward 1er

Use of eco-labeled cleaning products

Exclusion of endangered fish species from restaurant menus

Our Well-Being and Social Responsibility Initiatives at Hôtel Château Edward 1er

French and local suppliers are prioritized, including a local brewer, a wide selection of local wines, local jams, foie gras, yogurts, artisanal fruit juices, and certified products (AOP, AOC, Label Rouge, MSC).

We also cater to various dietary needs (vegetarian/vegan) through our evolving restaurant offerings.

Modification of the General Terms and Conditions of Sale

SARL Château Edward 1er reserves the right to modify these General Terms and Conditions of Sale at any time.

Procedure for Submitting a Complaint to a Consumer Mediation Service

After contacting the service at This email address is being protected from spambots. You need JavaScript enabled to view it.
, and if no satisfactory response is received within 60 days, the client may refer the matter to the Tourism and Travel Mediator (Médiateur du Tourisme et du Voyage) whose contact details are as follows:

By post:
MTV – Médiation Tourisme Voyage
Service dépôt des saisines
CS 30958
75383 PARIS CEDEX 08

Online:
www.mtv.travel : “Demande de saisine”

The company SARL Château Edward 1er is a member of the Médiation Tourisme Voyage through its affiliation with the professional association UMIH, duly listed on the website www.mtv.travel
under the “Members” section.